### User Cancellation Agreement

##### The latest changes to this agreement were made on August 2, 2023.

Before you cancel your FLYINSONO account, please read, understand, and agree to the following items.

We kindly remind you that your act of cancelling your FLYINSONO account will lead to us terminating our services for you and may cause many inconveniences to your after-sales rights protection. After successful cancellation, we will delete your personal information, keeping it in a state where it cannot be retrieved or accessed, or we will anonymize it. You acknowledge and understand that in accordance with relevant laws, regulations, or mutual agreements, we will only retain your relevant personal information for the shortest time necessary to achieve the legal requirements or mutual purposes.

1、Once a FLYINSONO account is cancelled, it cannot be restored. Please back up all the information and data related to your FLYINSONO account before proceeding. If you cancel your FLYINSONO account, you won't be able to use the FLYINSONO account again, nor retrieve any historical record information within your FLYINSONO account (even if you use the same phone number to register and use it again), including but not limited to:

1.1 You won't be able to log into or use the FLYINSONO account

1.2 Personal data of the FLYINSONO account (including but not limited to username, nickname, avatar, personal certification information, entries associated with the personal account, report templates) cannot be retrieved with the current account;

1.4 Medical imaging data associated with the FLYINSONO account (including but not limited to cloud-based diagnostic images, measurement images, real-time consultation screenshots) cannot be retrieved with the current account;

1.5 Medical diagnostic reports associated with the FLYINSONO account (including but not limited to timed diagnostic reports, scheduled consultation reports, emergency reports) cannot be retrieved with the current account;

1.6 Cancelling this FLYINSONO account does not mean that the actions and related responsibilities of the FLYINSONO account prior to cancellation are exempted or mitigated.

If your FLYINSONO account is involved in disputes, including but not limited to complaints, reports, litigation, arbitration, investigations by authorized national agencies, etc., we have the right to unilaterally terminate the cancellation of the FLYINSONO account without obtaining your additional consent.